{"id":24949,"date":"2025-08-06T10:54:59","date_gmt":"2025-08-06T03:54:59","guid":{"rendered":"https:\/\/recyme.com\/?page_id=24949"},"modified":"2025-12-16T10:44:14","modified_gmt":"2025-12-16T03:44:14","slug":"chinh-sach-doi-tra-bao-hanh","status":"publish","type":"page","link":"https:\/\/recyme.com\/chinh-sach-doi-tra-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &amp; b\u1ea3o h\u00e0nh"},"content":{"rendered":"\n<p><strong>Ph\u1ea1m vi \u00e1p d\u1ee5ng: <\/strong>\u00c1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3 h\u00e0ng trong v\u00f2ng 12 gi\u1edd \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do l\u1ed7i v\u1eadn chuy\u1ec3n ho\u1eb7c l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<\/strong><\/li>\n<\/ol>\n\n\n\n<p><strong>\u2013 Th\u1eddi gian \u0111\u1ed5i tr\u1ea3: Recyme s\u1ebd x\u1eed l\u00fd trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 h\u00e0ng<\/strong><\/p>\n\n\n\n<p><strong>\u2013 Y\u00eau c\u1ea7u gi\u1eef nguy\u00ean bao b\u00ec, tem m\u00e1c&nbsp;c\u1ee7a s\u1ea3n ph\u1ea9m khi \u0111\u1ed5i tr\u1ea3<\/strong><strong><\/strong><\/p>\n\n\n\n<p><strong>\u2013 S\u1ed1 l\u1ea7n \u0111\u1ed5i tr\u1ea3 cho 1 s\u1ea3n ph\u1ea9m l\u00e0 1 l\u1ea7n<\/strong><\/p>\n\n\n\n<p><em><strong>\u2013 C\u00e1c s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3: \u0110\u00e3 h\u1ebft th\u1eddi gian \u0111\u1ed5i tr\u1ea3 v\u00e0 c\u00e1c s\u1ea3n ph\u1ea9m kh\u00f4ng do l\u1ed7i c\u1ee7a nh\u00e0 v\u1eadn chuy\u1ec3n v\u00e0 kh\u00f4ng do l\u1ed7i c\u1ee7a <\/strong>nh\u00e0 cung c\u1ea5p.<\/em><\/p>\n\n\n\n<p><strong>\u2013 <\/strong>\u0110\u1ed1i v\u1edbi nh\u1eefng h\u00e0ng ch\u01b0a giao: Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 g\u1ecdi \u0111i\u1ec7n cho nh\u00e2n vi\u00ean kinh doanh \u0111ang l\u00e0m vi\u1ec7c v\u1edbi m\u00ecnh, \u0111\u1ec3 th\u1ecfa thu\u1eadn chuy\u1ec3n sang m\u1eb7t h\u00e0ng kh\u00e1c.<\/p>\n\n\n\n<p><strong>\u2013 <\/strong>&nbsp;\u0110\u1ed1i v\u1edbi nh\u1eefng h\u00e0ng \u0111\u00e3 giao:<\/p>\n\n\n\n<p>+ V\u1edbi nh\u1eefng s\u1ea3n ph\u1ea9m l\u1ed7i:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Khi giao h\u00e0ng qu\u00fd kh\u00e1ch ki\u1ec3m tra xem h\u00e0ng \u0111\u00f3 c\u00f3 ph\u1ea3i l\u00e0 h\u00e0ng m\u00ecnh \u0111\u1eb7t kh\u00f4ng, c\u00f3 l\u00e0m theo y\u00eau c\u1ea7u c\u1ee7a m\u00ecnh kh\u00f4ng, \u0111\u00fang ch\u1ee7ng lo\u1ea1i ch\u01b0a, N\u1ebfu ki\u1ec3m tra h\u00e0ng \u0111\u00f3 b\u1ecb l\u1ed7i do b\u00ean ph\u00eda nh\u00e0 cung c\u1ea5p th\u00ec qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i h\u00e0ng m\u1edbi, to\u00e0n b\u1ed9 chi ph\u00ed l\u00e0 do c\u00f4ng ty ch\u1ecbu to\u00e0n b\u1ed9 chi ph\u00ed.<\/li>\n\n\n\n<li>N\u1ebfu s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i do kh\u00e1ch h\u00e0ng th\u00ec b\u00ean ph\u00eda nh\u00e0 cung c\u1ea5p kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed5i h\u00e0ng.<\/li>\n\n\n\n<li>N\u1ebfu qu\u00fd kh\u00e1ch mu\u1ed1n \u0111\u1ed5i h\u00e0ng th\u00ec ph\u1ea3i m\u1ea5t th\u00eam chi ph\u00ed v\u00e0 chi ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u1ed5i tr\u1ea3. Chi ph\u00ed ph\u00e1t sinh ch\u00eanh l\u1ec7ch gi\u1eefa s\u1ea3n ph\u1ea9m \u0111\u1ed5i v\u00e0 s\u1ea3n ph\u1ea9m c\u0169 n\u00e0y t\u00f9y thu\u1ed9c v\u00e0o s\u1ea3n ph\u1ea9m v\u00e0 s\u1ef1 th\u1ecfa thu\u1eadn gi\u1eefa kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean kinh doanh.<\/li>\n<\/ul>\n\n\n\n<p>+ V\u1edbi nh\u1eefng s\u1ea3n ph\u1ea9m kh\u00f4ng l\u1ed7i:<\/p>\n\n\n\n<p>Khi \u0111\u00e3 giao h\u00e0ng m\u00e0 kh\u00e1ch h\u00e0ng l\u1ea1i kh\u00f4ng th\u00edch s\u1ea3n ph\u1ea9m \u0111\u00f3, mu\u1ed1n \u0111\u1ed5i s\u1ea3n ph\u1ea9m kh\u00e1c. Th\u00ec kh\u00e1ch h\u00e0ng ph\u1ea3i theo quy \u0111\u1ecbnh sau:<\/p>\n\n\n\n<p>\u2013 H\u00e0ng v\u1eabn \u0111\u01b0\u1ee3c \u0111\u00f3ng h\u1ed9p, nguy\u00ean \u0111ai nguy\u00ean ki\u1ec7n.<\/p>\n\n\n\n<p>\u2013 Xem s\u1ea3n ph\u1ea9m \u0111\u00f3 c\u00f3 ph\u1ea3i l\u00e0 h\u00e0ng \u0111\u1eb7c ch\u1ee7ng (\u0111\u1eb7t theo \u00fd c\u1ee7a qu\u00fd kh\u00e1ch hay kh\u00f4ng)<\/p>\n\n\n\n<p>\u2013 M\u1ecdi chi ph\u00ed ph\u00e1t sinh nh\u01b0: Ph\u00ed v\u1eadn chuy\u1ec3n\u2026,kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ecbu.<\/p>\n\n\n\n<p>M\u1ecdi chi ti\u1ebft xin qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i:<\/p>\n\n\n\n<p>Ch\u00fang t\u00f4i c\u0169ng r\u1ea5t s\u1eb5n l\u00f2ng l\u1eafng nghe c\u00e1c g\u00f3p \u00fd v\u00e0 y\u00eau c\u1ea7u c\u1ee7a qu\u00fd kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 li\u00ean h\u1ec7 s\u1ed1 hotline: <strong>0334417889<\/strong> (gi\u1edd h\u00e0nh ch\u00ednh)\u00a0\u0111\u1ec3 \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn c\u1ee7a qu\u00fd kh\u00e1ch v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udee1\ufe0f Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh m\u00e1y m\u00f3c \u2013 Recyme<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u0110\u1ed5i tr\u1ea3 ti\u00eau chu\u1ea9n (b\u1eaft bu\u1ed9c check li\u1ec1n tay)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c1p d\u1ee5ng <strong>trong v\u00f2ng 12 ti\u1ebfng<\/strong> k\u1ec3 t\u1eeb th\u1eddi \u0111i\u1ec3m kh\u00e1ch <strong>nh\u1eadn h\u00e0ng th\u00e0nh c\u00f4ng<\/strong>.<\/li>\n\n\n\n<li>Ch\u1ec9 h\u1ed7 tr\u1ee3 \u0111\u1ed5i\/tr\u1ea3 khi:\n<ul class=\"wp-block-list\">\n<li>M\u00e1y <strong>kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng<\/strong> ho\u1eb7c l\u1ed7i k\u1ef9 thu\u1eadt <strong>ngay khi m\u1edf h\u1ed9p<\/strong>.<\/li>\n\n\n\n<li>C\u00f3 <strong>video unbox li\u1ec1n m\u1ea1ch<\/strong>, r\u00f5 s\u1ed1 serial\/tem b\u1ea3o h\u00e0nh v\u00e0 t\u00ecnh tr\u1ea1ng l\u1ed7i.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3 n\u1ebfu:\n<ul class=\"wp-block-list\">\n<li>L\u1ed7i ph\u00e1t sinh sau khi \u0111\u00e3 s\u1eed d\u1ee5ng.<\/li>\n\n\n\n<li>Kh\u00f4ng c\u00f3 video m\u1edf h\u1ed9p h\u1ee3p l\u1ec7 ho\u1eb7c video b\u1ecb c\u1eaft gh\u00e9p.<\/li>\n\n\n\n<li>M\u00e1y b\u1ecb r\u01a1i, v\u00f4 n\u01b0\u1edbc, tr\u1ea7y x\u01b0\u1edbc, m\u00f3p m\u00e9o do ng\u01b0\u1eddi d\u00f9ng.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udc49 H\u1ebft 12 ti\u1ebfng coi nh\u01b0 m\u00e1y \u0111\u00e3 \u0111\u01b0\u1ee3c nghi\u1ec7m thu<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. B\u1ea3o h\u00e0nh ti\u00eau chu\u1ea9n 3 th\u00e1ng<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>B\u1ea3o h\u00e0nh c\u00e1c <strong>l\u1ed7i k\u1ef9 thu\u1eadt do nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong> trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng b\u00ecnh th\u01b0\u1eddng.<\/li>\n\n\n\n<li>Recyme <strong>\u01b0u ti\u00ean s\u1eeda ch\u1eefa<\/strong>, ch\u1ec9 \u0111\u1ed5i m\u00e1y khi:\n<ul class=\"wp-block-list\">\n<li>L\u1ed7i kh\u00f4ng th\u1ec3 kh\u1eafc ph\u1ee5c <strong>sau t\u1ed1i \u0111a 2 l\u1ea7n ki\u1ec3m tra\/s\u1eeda ch\u1eefa<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Kh\u00f4ng b\u1ea3o h\u00e0nh trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p:\n<ul class=\"wp-block-list\">\n<li>Ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng sai c\u00e1ch, sai ngu\u1ed3n \u0111i\u1ec7n, kh\u00f4ng \u0111\u00fang h\u01b0\u1edbng d\u1eabn.<\/li>\n\n\n\n<li>Hao m\u00f2n t\u1ef1 nhi\u00ean (pin, gio\u0103ng cao su, ph\u1ee5 ki\u1ec7n \u0111i k\u00e8m\u2026).<\/li>\n\n\n\n<li>M\u00e1y \u0111\u00e3 b\u1ecb can thi\u1ec7p, th\u00e1o m\u1edf ho\u1eb7c s\u1eeda ch\u1eefa t\u1ea1i n\u01a1i kh\u00e1c.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. B\u1ea3o h\u00e0nh m\u1edf r\u1ed9ng 6 th\u00e1ng<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng t\u01b0\u01a1ng t\u1ef1 g\u00f3i 3 th\u00e1ng.<\/li>\n\n\n\n<li>Th\u1eddi gian b\u1ea3o h\u00e0nh d\u00e0i h\u01a1n, <strong>kh\u00f4ng thay \u0111\u1ed5i ph\u1ea1m vi b\u1ea3o h\u00e0nh<\/strong>.<\/li>\n\n\n\n<li>Recyme v\u1eabn \u00e1p d\u1ee5ng nguy\u00ean t\u1eafc:\n<ul class=\"wp-block-list\">\n<li><strong>S\u1eeda ch\u1eefa tr\u01b0\u1edbc \u2013 \u0111\u1ed5i m\u00e1y sau<\/strong> (n\u1ebfu th\u1eadt s\u1ef1 c\u1ea7n thi\u1ebft).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>C\u00e1c chi ph\u00ed ph\u00e1t sinh ngo\u00e0i ph\u1ea1m vi b\u1ea3o h\u00e0nh (linh ki\u1ec7n hao m\u00f2n, l\u1ed7i ng\u01b0\u1eddi d\u00f9ng\u2026) s\u1ebd \u0111\u01b0\u1ee3c <strong>b\u00e1o gi\u00e1 tr\u01b0\u1edbc khi s\u1eeda<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. L\u01b0u \u00fd chung <\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Th\u1eddi gian b\u1ea3o h\u00e0nh t\u00ednh t\u1eeb <strong>ng\u00e0y nh\u1eadn h\u00e0ng th\u00e0nh c\u00f4ng<\/strong>.<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m <strong>chi ph\u00ed v\u1eadn chuy\u1ec3n m\u00e1y b\u1ea3o h\u00e0nh<\/strong> \u0111\u1ebfn Recyme (tr\u1eeb tr\u01b0\u1eddng h\u1ee3p l\u1ed7i \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn t\u1eeb ph\u00eda Recyme ngay khi nh\u1eadn h\u00e0ng).<\/li>\n\n\n\n<li>Recyme c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i b\u1ea3o h\u00e0nh n\u1ebfu ph\u00e1t hi\u1ec7n d\u1ea5u hi\u1ec7u gian l\u1eadn.<\/li>\n<\/ul>\n\n\n\n<p><br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ph\u1ea1m vi \u00e1p d\u1ee5ng: \u00c1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3 h\u00e0ng trong v\u00f2ng 12 gi\u1edd \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24949","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/recyme.com\/api\/wp\/v2\/pages\/24949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/recyme.com\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/recyme.com\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/recyme.com\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/recyme.com\/api\/wp\/v2\/comments?post=24949"}],"version-history":[{"count":3,"href":"https:\/\/recyme.com\/api\/wp\/v2\/pages\/24949\/revisions"}],"predecessor-version":[{"id":41143,"href":"https:\/\/recyme.com\/api\/wp\/v2\/pages\/24949\/revisions\/41143"}],"wp:attachment":[{"href":"https:\/\/recyme.com\/api\/wp\/v2\/media?parent=24949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}